Tech – Remote Revolution

3 ways to embrace the evolving world of remote work

Contact centres should look to the cloud for inspiration when supporting their home-working agents, says Magnus Geverts of Calabrio. He […]

Recruiting and onboarding new staff in line with social distancing is uncharted territory, but using cloud contact centre solutions can […]

UK households have slashed their personal spending during lockdown – saving an average of £2,879 each during the 13 weeks […]

Essex County Council, wanted to make the most of the new ways of working, lockdown presented them with. Like many […]

With more businesses and individuals planning a permanent shift to remote working, leader in talent acquisition and managed workforce solutions, […]

Relationship Coach, Kate Nicolle puts it down to basic transaction theory, where one of the partners adopts parent-mode moving away […]

Working women face immense pressure at home, despite lockdown measures being lifted, as the burden to perform professionally collides with […]

A North East PR agency is facing the post-Covid world with a fresh start – after breaking up with its […]

What comes first: happy customers or happy employees? It’s a question many have asked, but positive employee engagement plays a […]

Empathy, emotion and care for teams are new key traits for successful leaders post COVID-19. – 27% leap in the […]